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Returns & Exchanges
We want you to love your Merry People boots. If they aren't quite right, you can return or exchange them within 30 days of purchase, provided they are in original, unworn condition with packaging.
1
Initiate Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Package Your Item
Place the boots back in their original box and ensure they are securely packaged for transit.
3
Ship It Back
Affix the provided return shipping label and drop the package off at your nearest authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, we will process your refund or exchange within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing